Terms of Service

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing and using the Homeward Bound Enterprises LLC website (the "Site") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms constitute a legally binding agreement between you and Homeward Bound Enterprises LLC ("Company," "we," "us," or "our") governing your use of our Site and services.

2. Description of Service

Homeward Bound Enterprises LLC provides home comfort solutions, household support services, and customer assistance. Our services include:

  • Home organization consultation and guidance
  • Household management support
  • Customer support services
  • Lifestyle improvement consultation

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Provide accurate and complete information when requested
  • Maintain the security of your account credentials

By using our services, you represent and warrant that you meet these eligibility requirements.

4. User Responsibilities

As a user of our Site and services, you agree to:

  • Provide accurate information in all communications with us
  • Use our services only for lawful purposes
  • Not interfere with or disrupt the operation of our Site
  • Not attempt to gain unauthorized access to any part of our systems
  • Not use automated means to access or scrape our Site without permission
  • Respect the intellectual property rights of others
  • Notify us immediately of any unauthorized use of your account

5. Prohibited Uses

You may not use our Site or services:

  • For any unlawful purpose or in violation of any applicable law
  • To transmit any material that is harmful, offensive, or objectionable
  • To impersonate any person or entity
  • To interfere with or circumvent security features
  • To collect personal information about other users
  • To transmit spam, advertisements, or other unsolicited communications
  • To introduce viruses, malware, or other harmful code

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Homeward Bound Enterprises LLC or its content suppliers and is protected by intellectual property laws.

You may not:

  • Reproduce, distribute, or modify our content without permission
  • Use our trademarks or branding without authorization
  • Create derivative works based on our content
  • Remove any copyright or proprietary notices

Limited license: We grant you a non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes, subject to these Terms.

7. Disclaimer of Warranties

OUR SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF CONTENT

We do not warrant that:

  • Our Site will be uninterrupted or error-free
  • Defects will be corrected
  • Our Site is free of viruses or harmful components
  • The results of using our services will meet your expectations

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOMEWARD BOUND ENTERPRISES LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, DATA, OR GOODWILL
  • ANY DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE OUR SITE OR SERVICES

Our total liability for any claim arising from these Terms or your use of our Site shall not exceed the amount you paid us, if any, for access to our services.

Some jurisdictions do not allow the limitation of certain damages, so the above limitations may not apply to you.

9. Third-Party Services and Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Homeward Bound Enterprises LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Homeward Bound Enterprises LLC shall not be responsible or liable for any damage or loss caused by or in connection with your use of any third-party content, websites, or services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Homeward Bound Enterprises LLC and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our Site or services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit or transmit through our Site

11. Termination

We may terminate or suspend your access to our Site and services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination:

  • Your right to use our Site and services will immediately cease
  • We may delete your account and any associated data
  • Provisions that by their nature should survive termination shall remain in effect

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of our Site shall be resolved in the state or federal courts located in Marion County, Oregon, and you consent to personal jurisdiction in those courts.

13. Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. If we cannot resolve a dispute informally, any dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Site. Your continued use of our Site after any changes constitutes acceptance of the new Terms.

We encourage you to review these Terms periodically.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Homeward Bound Enterprises LLC regarding your use of our Site and services.